House Cleaners London Ltd.
Proyecto nuevo
Dirección
Floor 3, 45 Pont St
SW1X 0BD London
Reino Unido
+44-2034758350

Valoraciones

Really bad experience. After cleaners arrived they told me the house had too many rooms so they couldn't clean all of them (even though I was clear in explaining). Before the cleaning even started, the company called and said I'd need to pay more or not have my whole house cleaned. Then the quality was poor with one of the crew clearly not having any cleaning experience (leaving dust, still having marks on sinks, etc). Despite initially claiming we had too many rooms, the cleaners finished 40 minutes early!! and the quality was still poor so we just gave up trying to have them clean the house. Worst cleaners experience I've ever had
hace más de 4 años
So bad. They sent one cleaner instead on two and that's after being late. The cleaner didn't do the job because it was a two man job which I understood (the reason the cleaner gave us). When I called the clarify, the customer service was so rude. They barely let me get out my questions or just bypassed them. They even hung up on me at one point. Advice read reviews before you book a service
hace más de 4 años
Absolutely terrible. Avoid them at all costs. Contracted to provide a 'after builders clean' which wasn't delivered anywhere near the standard expected. House still covered in dust, floors stained, not professional. Please check them out on Trust Pilot. Refuse to provide a refund for the services stating that their policy is not to provide refunds despite it having to legal bearing and contradicting consumer rights act of 2015. Now pursuing refund via courts. Customer service unhelpful, arrogant, and dismissive. Please see the photos and judge for yourself if you would consider it as a 'after build clean' Update - This company are in the process of being reviewed by trading standards and watchdog. Citizens Advice are also now involved as they are trading fraudulently under the 'limited' status, and have clone companies performing the same service.
hace alrededor de 4 años