I was called by a Salesperson referred by Home advisor. Initially she was very nice. We went through my inventory of items with me measuring everything. She quoted a price that was way above the others that I received. After she shot down one of the companies that had a lower quote, she gave me a.discount and then proceeded to try to bully and frighten me into giving her a deposit on the quoted amount because this was a one time offer. She actually called me sweetie and proceeded to tell me that she would go home to her apartment, to her dogs and kids and man, not giving me a second thought, but I will remember her when I end up overpaying for my move if I used another company (because they will under quote and charge me more after the move).
The tactics are so unprofessional. I was really proud of myself because I was extremely nice. I am not sure about the company itself, but the customer service is the worst.
Their prices are comparable to competitors, and they were super responsive to more detailed questions I had leading up to confirming our appointment. The movers called 20 minutes prior to arrival, arrived a few minutes before the appointment window started (which was wonderful), walked me through the process and then got right to work. Overall, Excellent movers.!
hace alrededor de 2 meses
I can’t express enough how amazing this company is!! I used them for the first time 5 years ago for a move and just used them recently for another move. The service is just as amazing as it was 5 years ago. From the person you correspond with over the phone and emails to the actual movers themselves all the employees go above and beyond. They make moving the most stress free situation. HIGHLY RECOMMEND!!